HIPAA Notice of Privacy Practices & Website Privacy Policy

Part 1: Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Your Privacy

TrustedMedRx, LLC is dedicated to maintaining the privacy of your protected health information (“PHI”). In conducting our business, we create records regarding you and the pharmacy services we provide. We are required by law to maintain confidentiality of your health information and to provide you with this notice of our legal duties and privacy practices with respect to your PHI.

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes:

Treatment – to fill, manage, and coordinate your prescriptions, including consultations with your prescriber, other pharmacies, and healthcare providers involved in your care.
Payment – to bill and collect payment for services from you, your insurance company, or other third parties.
Healthcare Operations – for activities such as quality assessment and improvement, staff training, licensing, and other pharmacy business management functions.

We may also disclose your information without your authorization as required by law, for public health activities, to avert a serious threat to health or safety, and in response to a court order, subpoena, or other legal process. Any other use or disclosure of your PHI will be made only with your written authorization, which you may revoke at any time.

Your Rights

With respect to your PHI, you have the right to:

Request restrictions on certain uses and disclosures of your PHI
Request confidential communications by alternative means or at alternative locations
Inspect and obtain a copy of your health information
Request an amendment to your health information
Receive an accounting of certain disclosures of your PHI
Obtain a paper copy of this notice upon request
File a complaint if you believe your privacy rights have been violated

Our Responsibilities

We are required by law to maintain the privacy of your PHI, to provide you with this notice of our legal duties and privacy practices, and to abide by the terms of the notice currently in effect.

Changes to This Notice

We reserve the right to change this notice and to make the revised notice effective for PHI we already maintain, as well as any information we receive in the future. The current notice will be available on our website and at our pharmacy location.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below, or with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Contact Information

TrustedMedRx, LLC

1200 S. Rogers Cir Ste 4A

Boca Raton, FL 33487

(855) 939-6337

info@trustedmedrx.com

Effective Date: 7/28/2026

Part 2: Website Privacy Policy

This Privacy Policy explains how TrustedMedRx, LLC (“we,” “us,” or “our”) collects, uses, and protects information gathered through our website, info@trustedmedrx.com (the “Site”). This policy addresses general website data and works alongside — but is separate from — the HIPAA Notice of Privacy Practices above, which governs your protected health information.

Information We Collect

Information you provide directly, such as your name, contact details, and information submitted through refill requests, intake forms, or contact forms.
Technical information collected automatically, such as IP address, browser type, device information, and pages visited, typically through cookies or similar technologies.
Any protected health information you submit through secure, HIPAA-compliant forms on the Site, which is handled in accordance with our HIPAA Notice of Privacy Practices.

How We Use Information

To operate, maintain, and improve the Site
To respond to inquiries, process refill or intake requests, and communicate with you
To comply with applicable laws and regulations
To analyze Site usage in aggregate, non-identifying form

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site, including encryption for any health-related data transmitted through our forms. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal information. We may share information with third-party service providers who help us operate the Site (e.g., hosting, secure form processing) under confidentiality obligations, or as required by law.

Your Choices

You may contact us at any time to ask questions about the information we have collected, request corrections, or opt out of non-essential communications.

Children’s Privacy

Our Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date below reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, please contact us at: